The newly added Remote Support button enables you to decide when the Omnidots team can access your Honeycomb account to provide you with support.
To activate remote support, go to 'Account' -> 'Profile':
Here you can check the box Allow Remote Support.
Save the settings by clicking the Update Profile button at the bottom of the page. Remote support is then active for 24 hours, but you can manually disable it once our support is no longer needed.
If you have any questions about this new feature or the Honeycomb platform, we would be happy to schedule a meeting with you!