Customer service

Frequently asked questions

    • Where can I buy the Omnidots solution / a SWARM?

    • Thank you for your interest in our products! You can request a quote here. We will then contact you quickly to discuss your wishes.
    • What are the technical specifications of the SWARM, Honeycomb, SWARM Battery or other products?

    • Click here to download technical specifications.
    • Can I see where my SWARM is located?

    • If you have installed a SWARM, for example on a construction site, you can see exactly where your SWARM is located. The SWARM contains a GPS sensor.

More FAQ's

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Our customer service is happy to help you

Below you will find the contact details of our various departments.

Warranty, returns, installation help and technical questions:

Use the chat box on the website. This is located on the bottom right of the page. It is shown below in the yellow block "Question or need help?". We are happy to assist you in either English or Dutch from 09:00 - 17:00 CET. Outside of these times, you can leave a message for us on the chat. Please leave your question and we will contact you the next business day by phone or by e-mail.

Orders (new and existing), collaborations and general questions:

Mail to sales@omnidots.com. We will contact you within one business day.

Finance:

Mail to finance@omnidots.com. We will contact you within two business days.

Marketing:

For press inquiries, marketing support for dealers and other marketing related questions, please mail to marketing@omnidots.com. We will contact you within two business days.

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Headquarters Bedum

Mailing address

Office Drachten

Parcel post adress

  • Lavendelheide 7-2
  • 9202 PD Drachten
  • Netherlands

Omnidots B.V.

  • Bank: NL35 RABO 0306 7611 49
  • CoC: 61169935
  • VAT: NL854237677B01