Omnidots is pleased to announce the appointment of Remi Rasidi as our new Customer Success Manager. Working alongside Jens, Remi will focus on building strong customer relationships and ensuring they get maximum value from our vibration and sound monitoring solutions.
Remi was drawn to Omnidots' mix of technological innovation and customer focus, and is especially impressed by our real-world impact.
"What I find incredibly interesting are the products themselves," Remi shared after his first two weeks. "With smart solutions for vibration and sound monitoring, we help construction and infrastructure companies worldwide work more safely and sustainably. It’s a beautiful example of technology that makes a real impact."
With a strong background in customer-facing roles, Remi serves as a bridge between companies and their clients. He is embracing the learning curve, noting, "The combination of working with completely new applications and familiar systems is perfect. It allows me to continuously challenge myself, while moments of recognition provide confidence."
For Remi, customer success means listening carefully, delivering on promises, and building long-term partnerships grounded in reliability and genuine care.
Friends describe Remi as enthusiastic, reliable, and positive. Outside of work he enjoys football, PS5 gaming, and music. He’s also a dedicated tea drinker and a self-professed night owl learning to appreciate mornings. Fun fact: in his younger years, Remi danced with a Streetdance/Hiphop crew.
The entire Omnidots team is excited to have Remi on board and confident that his dedication and enthusiasm will be a tremendous asset to our customers.
Customers can reach both Remi and Jens via support@omnidots.com for support and success guidance.